Privacy Policy

The Greener Grass (“we”, “us”) respects your privacy. This policy explains what personal information we collect through our website and how we use it, in line with South Africa’s Protection of Personal Information Act (POPIA).

Who we are

The Greener Grass provides lawn care and landscaping in Cape Town’s Southern Suburbs. You can contact us at greenergrassassociates@gmail.com or +27 61 434 5452.

What we collect

• Contact enquiries — name, email, phone, service choice, and message when you use our contact form or email us.
• WhatsApp — if you message us via WhatsApp, Meta processes that conversation under their terms.
• Site preferences — light or dark theme stored in your browser (localStorage).
• Embedded map — Google Maps may collect usage data when the map loads on our contact page.

Why we use it

We use your details to respond to quote requests, arrange visits, and communicate about our services. We do not sell your personal information.

How long we keep it

We keep enquiry details only as long as needed to respond, provide services, or meet legal or accounting requirements, then delete or anonymise them where possible.

Who we share with

• Email and hosting providers that help us run the site and receive form messages.
• WhatsApp / Meta when you choose to contact us that way.
• Google when you view the embedded map.

Your rights

You may ask us to access, correct, or delete your personal information. You may also lodge a complaint with the Information Regulator (South Africa). Contact us using the details above and we will respond within a reasonable time.

Security

We take reasonable steps to protect personal information, but no website or email system is completely secure.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do.